Returns & Exchanges
At MyMuse India, we want you to love every piece you wear, which is why we offer a seamless 15-day return and exchange policy on all eligible fashion items. Please ensure that products are unworn, unwashed, and retain all original tags and packaging to qualify for a full refund.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order ID along with your registered email address to select the items you wish to return or exchange.
- 2.Quality Check
Our courier partner will arrive within 48 hours to collect the package; please ensure the item is packed securely with the original invoice included.
- 3.Inspection Process
Once the item reaches our warehouse, it will undergo a thorough quality inspection to ensure it meets our hygiene and resale standards.
- 4.Refund or Exchange
Upon successful inspection, your exchange will be dispatched or your refund will be credited to your original payment method within 5-7 business days.